So what is a brand anyway? In short, it's your business. It's your best product and your worst, your best employee and your worst, it's the promises you make and the promises you break. Before I go any further let me say this: You can't escape your brand... either you make it or someone else makes it for you. So where do you start?
I've done a little research and I've come up with a pretty confident square one. What is your promise to your customers? What makes you stand out from your competition? Whatever that is... that's your brand. Now the trick is to represent that promise in everything you do. Your employees need to buzz about it. Your consumers need to buzz about it. And everything you send out into the crowded world of marketing needs to reflect it.
Branding is more than a logo but let's start there anyway. Take Meijer for example. "Higher Standards, Lower Prices" How does their logo reflect their promise? Pretty well, I think. "Higher Standards" is well... high. And you guessed it. "Lower Prices" is well... low. But how else do they use this imagery? If you have been inside a Meijer you'd see that the blue dots of the "i" and "j" are used to indicate a sale or "lower" price in the aisle. What about something as basic as a color scheme? What color shirts do their employees wear? Yup, red. Any idea what sort of font their using? I'm not really sure but I'd wager a guess on Tahoma. Let's see.. meijer. Looks pretty close to me. Visit their website: http://www.meijer.com/. You'll notice that it uses the same color red and blue throughout, the little blue dot makes his appearance, and whatever font their using is consistent.
Now, I know what your thinking:
- Crap, I need to go back and read that whole paragraph again to remember what she said. (I'll outline it again for you in a second)
- How does a color make any difference in what I promise my customer? (Keep reading)
The truth is that a color, shape, slogan, logo, or font can reflect a lot about your promise. Depending on your business - colors can give an impression. Browns and burgundy are great for restaurants... they make you hungry and think of rich foods. Blue is a terrific cooperate color for a group of office professionals. Should your fonts or imagery be modern or retro, clean or grungy? All of these say something about the way you do business and what you're going to offer the next person to walk in your door. For instance, I chose blue and orange (not traditionally a great color combination so this may evolve over time) because I wanted a bled of the professional and the fun. I also chose to put my own mug on the front because Simons Web Design is a one person show (for now).
When you decide to take control over your brand the easy start is what you show the world:
- Logo
- Slogan
- Colors
- Font
- If possible, contact a graphic designer or consult a communications professional. They are here to help and they make this business their business.
- Get organized. About.com can help you take that first step. Follow this link to a free 6 week (at your own pace) online course on branding. About.com What is Branding, Branding 6 Week Course


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